Motorcycle Advanced Training & Holiday Tours.
Booking Confirmation and Payments
At AT Squared we realise how important your holidays are, and we acknowledge our responsibility to thoroughly prepare for your trip by carefully selecting transport companies, hotels and other service providers to maximise every aspect of your holiday experience, and to make sure that our trips are in accordance with details described on our website and in our promotional literature.
However, things can go wrong, and as such we ask you to carefully read our Terms & Condition below, and sign our Booking Form agreeing to be bound by said Terms and Conditions. Sending a deposit implies you have read the Terms & Conditions and agree to them.
Booking Procedure
Places on our trips are limited, and all bookings are accepted on a first come, first served, basis. We ask for a £500.00 deposit per booking, for Training, part of the £500 includes the IAM test fee. The test fee has to be paid to the IAM prior to the course. Please complete the appropriate Booking Form via the AT Squared web site here https://www.atsquared.co.uk/advanced-training-booking
Please send payment to us by Bank Transfer to our AT Squared Account (details below). If bookings arrive in numbers greater than we can cater for we reserve the right to refuse a booking and return any deposits paid in full.
We will send a confirmation to you acknowledging your booking and receipt of the deposit and invoice for the full cost of the trip is available, if you require one, less the deposit. We ask you to pay the balance at least 12 weeks before the date of the holiday/training. Late bookings, within one month of the shipping date for Tours, will only be accepted together with payment in full.
Many of our operating costs for the Tours are based on Euro’s, but as our sales prices are quoted in GBP, we are obliged to reserve the right to apply a currency adjustment surcharge should Sterling devalue more than 3% against the Euro, based on the date of our request for payment.
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Cancellation Policy
Due to the limited slots available on each course, If you cancel your Training Course booking with us up to 12 weeks before a trip, your deposit will be returned less £140.00 for the IAM membership and test fee and also a £50.00 administration charge. If you cancel a Tour booking with us up to 12 weeks before the Tour and after paying a deposit, costs AT Squared has undertaken on your behalf will be removed from the deposit plus a £50.00 Administration fee. If you cancel a Training course or Tour after the12 weeks period, both the Training and Touring fee's are due in full/forfeited there are no refunds. If you cancel the Training Course you will remain an IAM member for 12 months, your test will have been paid for and will be put on hold. I
f you fail to pay the fee's due at the required time, one reminder will be issued, after that reminder, AT Squared will cancel your slot and allocate the place on the Training Course or Tour to another person if at all possible. Should it not be possible to allocate the slot in the time frame, all funds paid to that point will be forfeit and an invoice for the balance will be issued.
Exceptions to Cancellation Policy
There may be occasions when AT Squared engages third parties for Tours that require AT Squared to pay a deposit to hold dates/hotels/personnel or equipment. In this instance if AT Squared has accepted a booking from a client AT Squared will have notified the client that the deposit for the tour is non-refundable should they cancel and will not be refunded until such time as the client’s slot has been booked by another client, if another client is not available the deposit is forfeit.
Cancellations after 12 weeks prior to the departure/shipping date cannot be refunded, as by then AT Squared will have paid the service providers (transport & hotels) in advance.
If AT Squared must cancel a trip due to an accident or illness preventing the organisers from attending, or if we receive insufficient bookings to make a trip viable, we reserve the right to cancel the trip. In the unlikely event of cancellation, we will refund all monies paid in full, or alternatively offer customers places on alternative trips. AT Squared accepts no liability for consequential costs incurred by clients in the event of a cancellation.
If a client decides that he/she wishes to leave a Training course or a Tour before the scheduled end, for whatever reason, no refunds will be given on any unused/unattended elements of the Training course or Tour.
Motorcycle & Luggage Transport
In order to legally comply with international transport regulations, motor vehicles transported on trailers travelling on ferries cannot carry more than one quarter of a tank of petrol, therefore we ask our customers to deliver their motorcycles into our care with only a residual amount of fuel left in the tank, ideally run down to the reserve level. The same of course applies to the return journey. In agreeing to our Terms & Conditions, you are confirming that you have checked that the fuel tank on your motorcycle is less than 25% full when it is dropped off with us, and that the engine, gearbox and fuel tank show no signs of leakage, and that you have inspected the motorcycle battery, it is firmly anchored in position, with no loose battery leads that might result in an accidental activation or short circuit. Our first stop at the other side will be to re-fuel the bikes.
Delivery and collection of your motorcycle and riding gear at the agreed drop off points in the UK, personal transportation to and from the UK airport and car parking at the airport are the responsibility of individual customers.
Should your motorcycle be delayed in transit due to reasons beyond our control, such as mechanical breakdown, industrial action en-route to the destination, or for any other reason that would constitute a Force Majeure, or Act of God, AT Squared accepts no responsibility for this and will not pay any compensation or contribute towards any consequential costs incurred as a result of the delayed arrival.
If the owner notices any damage to their motorcycle upon arrival in the collection/drop off point they should sign a delivery note making reference to the damage, and take photographs. The damage must be brought to the attention of the trip organisers, both verbally and in writing as soon as possible. In the unlikely event of a motorcycle being damaged in transit, to an extent that it is not roadworthy, AT Squared will assist the owner to find a local garage to carry out any repair work. Owners would in the first instance have to pay for any repair work carried out themselves, and send copies of receipts to AT Squared to pass onto the shipping company, please see below paragraph concerning insurance
Limited Liability
You travel on AT Squared trips entirely at your own risk, and on the understanding that AT Squared staff and/or any Motorcycle Dealer, Manufacturers, Clubs or Groups with whom we work, accept no liability whatsoever for any personal injuries, fatalities, damage or loss of property during the trip. If you choose to participate in any activities arranged by AT Squared, or one of our partners, during a trip, such as ride-out’s or track days, whether gratuitous or otherwise, it is your responsibility to ride in accordance of the Law of the Land when on the public roads and to obey the speed limits.
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Our Partners; Motorcycle Dealers, Manufacturers, Motorcycle Clubs, Societies and Groups etc., who promote trips on our behalf, and book places for their customers or members, do so in good faith, and take no responsibility for the accuracy of the trips described by AT Squared, neither do they accept any personal or corporate liability whatsoever for any element of the trips.
Insurance
AT Squared does not provide any roadside assistance or motorcycle recovery services and will not repatriate damaged motorcycles or persons. We strongly recommend that customers arrange their own emergency, accident and breakdown insurance for their motorcycles, and medical insurance for the rider and any pillion covering repatriation in the event of illness or accident. Customers should also ensure that they bring with them an EHIC (European Health Insurance Card) formerly known as an E111.
Transporting of motorcycles by overland trailer does not invalidate your own motorcycle insurance cover, but AT Squared via its shipper has supplementary Goods in Transit Marine Insurance on your behalf, up to a maximum value of £30,000 per individual booking (with an excess of £500.00), to cover your motorcycle and riding gear whilst they are in transit between the U.K. and the foreign destination and on the return leg, where applicable. Additional cover can be arranged upon receipt of a written request and at an extra cost. The standard insurance premium is included in the cost of the return motorcycle transport or package price. In the unlikely event that your motorcycle is stolen, damaged or otherwise rendered unusable whilst in the care of the freight forwarder, neither they, AT Squared, or any companies or individuals associated with arranging the holiday will accept liability to refund or pay compensation to individuals for any consequential expenditure or losses incurred in association with the holiday, over and above the insured amount mentioned above which only applies to damage and/or theft of motorcycles and luggage whilst in our care.
Changes in the Itinerary
If the itinerary has to be changed, perhaps an airlines cancel or re-schedule flight times, or for other reasons beyond our control, AT Squared will try to re-arrange the services that we provide to accommodate these changes, but we will not reimburse customers for any additional costs that they may incur as a result of any such changes. AT Squared runs guided tours, should you wish to deviate from the planned route/Schedule/Itinerary or hotels you do so at your own risk and cost, AT Squared takes no responsibility for any situation that may arise if you are not part of the main group led by an AT Squared approved guide. Any additional cost incurred by the client after leaving the planned tour are not AT Squared’s responsibility. AT Squared does due diligence on the accommodation and service providers used on Training and Tours, AT Squared staff will have experienced many from previous recces or Training and Touring trips. AT Squared relies on reviews and comments from other users to assist in choice if we have not experienced the accommodation or suppliers previously. Should the accommodation/services prove not to be as described, clients are required to highlight deficiencies whilst at the venue or place of service delivery, AT Squared will engage with the venue/supplier and highlight deficiencies and, if required or possible, redress. However, AT Squared takes no responsibility, financial or otherwise for perceived/actual deficiencies after the fact.
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Safety protocols
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Only Advanced Riders are invited to AT Squared tours, if you have not received training from AT Squared a copy of your certification will be required, the certification from either IAM RoadSmart or RoSPA needs to be current. Should the Training/Tour guide leader have cause to discuss safety or any other violations of the Law of the Land, (Some Laws/requirements are different in England Scotland, Ireland and Wales for certain situations and this will be briefed beforehand) AT Squared reserves the right to remove any rider from the group at any time without recourse or refund for the breaching of the Safety Protocols and or any situation that may endanger the rider, the group or the general public. The client removed will receive a communication from the guide leader following the Training or Tour explaining why removal was necessary citing examples and possible supporting statements or other documentation.
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Terms & Conditions
If any of these terms and conditions should be determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from the terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
AT Squared Training & Tours bank details
Martyn Hanson
Account number 11809498
Sort 60-83-71
AT Squared, The Old Dairy, Mewith, High Bentham, North Yorkshire. LA2 7AU Emails: complaints@atsquared.co.uk. Martyn Hanson 07971 131456